Customer Experience Manager

Julie Tremblay

Julie runs the support desk and has personally walked several thousand Canadian households through their first IPTV setup. She writes the device guides and the plain-language explainers.

7

Articles published

3

Categories covered

8.2k

Words written

Articles by Julie

Setup Guides6 min read

Setting Up IPTV for Parents and Grandparents

How to set up IPTV for someone who does not want a technical project. Which hardware to buy, what to configure before you deliver it, and how to make the remote behave like the cable box they are used to.

Buying Guides5 min read

You Have 24 Hours of Free IPTV. Here Is What to Actually Test

Most people spend an IPTV trial flicking channels for ten minutes and decide on a feeling. Here is a structured checklist that predicts whether you will still be happy in month six.

Setup Guides6 min read

How to Install IPTV on a Firestick in Canada

A complete Firestick IPTV setup guide for Canadian users: enabling unknown sources, installing Downloader, sideloading a player, logging in, and the settings that prevent buffering.

Canadian TV4 min read

IPTV en français au Canada : le guide complet

Guide complet de l'IPTV francophone au Canada. Quelles catégories de chaînes sont disponibles, comment obtenir le sport francophone sans le câble, et ce que cela coûte en dollars canadiens.

Canadian TV5 min read

How Snowbirds Watch Canadian TV in Florida and Arizona

A practical guide for Canadian snowbirds who want their home channels and Saturday night hockey while wintering in the United States, including what works, what does not, and why.

Buying Guides5 min read

IPTV Connections Explained: How Many Do You Actually Need?

A connection is a simultaneous stream, not a device limit. Here is what that means in practice, how to work out whether your household needs 1, 2 or 3, and why most people over-buy.

Setup Guides5 min read

Setting Up IPTV on a Samsung or LG Smart TV in Canada

How to install IPTV directly on a Samsung Tizen or LG webOS television without any extra hardware, which player to use, and why this is the fiddliest setup we support.

Keep exploring

Before you decide

Is IPTV legal in Canada?The law, without the hand-waving

IPTV vs cableA line-by-line cost breakdown

Customer reviewsIncluding the critical ones

GlossaryEvery term, explained plainly